With millions of miles driven annually, it is vital that our drivers are exceptional professionals who strive to provide safety, security and peace of mind to passengers on every ride – this starts with top-notch training.
Nationally recognized as a top contractor in the industry for our commitment to student transportation, our training programs exceed the Michigan Department of Education standards. Dean drivers are trained to handle a multitude of situations that arise on the school bus through a variety of educational courses.
Drivers are required to take and maintain Department of Transportation physical exam certifications and are part of a random federal drug and alcohol screening program in compliance with Michigan and federal laws.
Ongoing Education Courses
School Bus Health Care
Within their first year, all drivers and attendants complete a Lansing Community College Business & Community Institute certified program covering common medical and behavioral concerns in student transportation, as well as potential incidents such as seizures, airway obstructions and injuries.
CPR and First Aid
Heartsaver First Aid/CPR training is provided by health care professionals through the Business & Community Institute (BCI) at Lansing Community College.
Training Specific to Riders with Special Needs
New staff receive training on special needs categories and communication strategies. There is also an annual review of properly securing special needs passengers and emergency evacuation planning.
Non-Violent Crisis Intervention
Staff are trained in the Crisis Prevention Institute’s (CPI) Non-Violent Crisis Intervention, adapted for school bus settings, to manage behavior safely and prevent incidents.
Defensive Driving
Dean provides an advanced defensive driving course that addresses road distractions and safety techniques, portions of which are integrated into Dean’s START program and CDL training.
Bus Evacuation
Drivers and attendants conduct evacuation drills with general education students and review evacuation plans with special education students.
Scenario-Based Hands-On Training
Drivers and attendants engage in dynamic, company-developed training that evolves with industry trends and legal updates. The curriculum emphasizes traffic safety and empathetic service, using realistic scenarios including explosive device searches, peer-reviewed driving, and seminars on human trafficking, child abuse, autism care and resilience.